|New Delhi : BIG Research, one of India’s leading market research companies, today conducted the BIG Research Business & Service Excellence Awards Ceremony to felicitate some of the Northern India’s leading Business and Service Organisations and Professionals. The awards conducted at the Crowne Plaza New Delhi Rohini Hotel, and were based on a comprehensive market research study and opinion surveys conducted by BIG Research. Mr. Kris Srikkanth, former captain of the Indian cricket team and also the former chairman of the selection committee of the National Cricket team, was the chief guest at the gala ceremony and gave away the award certificates to the winners. Some of the key winners from North India included Fortis Escorts Hospital (Jaipur), Fortis Hospital (Mohali), Artemis Medicare Super Speciality Hospital (Gurgaon), Renkare – Escorts Heart Institute & Research Centre (New Delhi) , Vishal Digital Studio & Color Lab (Photography Services), Spring Travels Pvt. Ltd. (Inbound & Outbound Tour Operators) and Crowne Plaza New Delhi Rohini Hotel (Delhi).
The prominent winners from New Delhi included Clearpath Technology (Internet Marketing), Page Traffic (Search Marketing), Swagath (North Indian Restaurant), Gola Southend (Multi Cuisine Restaurant), WOW (Chinese Restaurant), Gola Sizzlers (Sizzlers Restaurant), Robo Consulting (Business Consultancy), Spa Hibiscus (Integrated Gym, Salon & Spa), Hair n Shanti (Unisex Salon), International institute of SAS Training and Research (Research Analytics Training Institute), School of Art & Animation (Animation Institute), The Council for Civil Services (Coaching Classes for Competitive Exams), Asia Paints (Reducer Manufacturer),
The award ceremony was punctuated with scintillating dance performances by Delhi-NCR’s Best Western Dance Academy, Imperial Fernando Ballet Company (IFBC). On the occasion, Mr. Kris Srikkanth said, “The SME and the services sectors have always been making a noteworthy contribution both to the GDP of and the employment scenario in our country. BIG Research’s initiative to promote the concept of pursuing Excellence in the Business & Services industries is worth praising. I’m sure that these awards will further boost the winners’ commitment to customer satisfaction. Their success will definitely motivate others to follow their example!”
The BIG Research Business & Service Excellence Awards are given away to diverse organizations and professionals from various states annually on the basis of their product and service quality, pricing and marketing strategies and initiatives, leadership position in the industry/market segment/geography, dedication to customer satisfaction, entrepreneurial initiatives, exemplary business practices, feedback from the end customers and the industry and business growth. Big Research continually collects inputs from end consumers in different segments regarding their satisfaction levels from products and services being offered by the different brands and professionals in different geographical locations across different states in the country.
For the North India Business & Service Excellence Awards, BIG Research conducted the research study and opinion surveys in many key cities in Northern India over a period of 5 months with more than 50 field executives collecting the data from across different states.
Mr. Sanjay Kumar, Vice President – Marketing, BIG Research Pvt. Ltd., said, “Today’s businesses and service providers continually strive for customer satisfaction and want their efforts to be noted. The number of organizations and professionals participating in our programs is increasing every year and we’re confident that our efforts will result in improvement in the overall quality of products and services delivered by them, bringing them at par with the international standards.”